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Enterprise Vault Error Sending Enabled Message

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You may also refer to the English Version of this knowledge base article for up-to-date information. Sorry, we couldn't post your feedback right now, please try again later. If Enterprise Vault services do not start and report a login failure, the most likely cause of the problem is that the password that has been supplied for the Vault Service Email Address (Optional) Your feedback has been submitted successfully! http://csimonitoring.com/enterprise-vault/enterprise-vault-error-occurred-when-sending-a-message.php

I noticed that alogic's is 90 MB and mine is 4.5 MB 0 Kudos Reply Same problem... If the Enterprise Vault Service Account (VSA) does not have "Send on Behalf" permission to the system mailbox associated with the Exchange Mailbox Archiving task for the Exchange server where the Subscribe to RSS Feed Mark Topic as New Mark Topic as Read Float this Topic to the Top Bookmark Subscribe Printer Friendly Page Solved! Right-click the account and select Properties.c.

Enterprise Vault Disable Welcome Message

Detailed on page 175 of the Nate_D1 Level 6 ‎09-24-2013 09:30 AM Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email to a Friend Report Inappropriate Content if an administrator need to enable this functionality then msg can be copied from '\enterprise Vault\Languages\Mailbox Messages\lang' to '\enterprise vault'. Nor the archive or pst is sent to user. Expand out Enterprise Vault Servers, choose your EV Server 3.

if you check the Symantec Enterprise Vault event logs, you should see an error there after each user is enabled that it failed to send out the message one could be These errors may be caused by the lack of, or the misplacement of, the ODBC System Data Source Name (DSN) used to connect SQL Server to the MQIS database. Go to Solution Welcome Message - not working Mr_Anderson Level 4 ‎08-18-2008 02:15 PM Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email to a Friend Report The file is in the same folder as the enable mailbox message and should be copied in the same way.  Scenario 2  Cause:  The Enterprise Vault Service Account (VSA) cannot send

Mike Z is right on the money, the easiest way to test for this:Logon as VSA, start O2k with one of your system mailboxes. If you archive an unsent message with BCC recipients and then restore it, the BCC recipients are missing from the restored message. The solution is to wait until Enterprise Vault has finished reconstructing the indexes. The Welcome message provides basic information for users on how to get help and what to expect.

Changes to an Enterprise Vault service do not take effect. For many of the settings that you can change, you must stop and restart the appropriate Enterprise Vault task or service so that it can obtain the new settings. When you are remotely managing a computer that is running Enterprise Vault services. CALL US: 1 (866) 837-4827 Solutions Unstructured Data Growth Multi-Vendor Hybrid Cloud Healthcare Government Products Backup and Recovery Business Continuity Storage Management Information Governance Products A-Z Services Education Services Business Critical

Enterprise Vault Error 462

are you able to open them and make sure they're addressed properly? I did check the forums first, but looks like there's only 1 person whohad thisissue back in 2006. Enterprise Vault Disable Welcome Message During the installation, the Welcome message is placed in a folder beneath the Enterprise Vault program folder: Setting up archiving from mailboxes 175 Editing automatic messages Enterprise Vault\Languages\Mailbox Messages\lang where lang Solved!

After the mailbox is enabled, an error indicating that the message could not be sent may appear in the EV server's Event Viewer > Enterprise Vault log (Event ID 2297). check my blog I've installed to D:\Program Files\Enterprise Vault and that is where the "EnableMailboxMessage.msg" file is. There is a five-minute delay before the Index service catches up with a user deleting something from an archive, so users should wait some time before checking that items have been Article:000037740 Publish: Article URL:http://www.veritas.com/docs/000037740 Support / Article Sign In Remember me Forgot Password? Don't have a Veritas Account? Create a Veritas Account now! Welcome First Last Your Profile Logout Sign in

To force Outlook to see the new installation, do the following in the order listed: Exit Outlook. Go to the properties of the Exchange server task 4. BCC recipients are missing from a message. this content It is possible that updates have been made to the original version after this document was translated and published.

Archiving appears to work, but the log shows an error. If this does not solve the problem, set up the Administration Console computer to use LanMan names instead of DNS names to connect to Service Control Manager. Close Sign In Print Article Products Article Languages Subscribe to this Article Manage your Subscriptions Problem Unable to send mail to another user on behalf of the Vault Service Account

To do this, set the following registry string value to 1: HKEY_LOCAL_MACHINE \SOFTWARE \KVS \Enterprise Vault \Admin \UseLanmanNameForSCM Items never become eligible for archiving, or manual archives do not work, or

I copied the EnableMailboxArchival.msg in c:\progra~\Enteprise vault, even after coping teh file to teh said location , the users are unable to get the welcome message after enabling for email archival. Go to Solution. The following procedure can be used to troubleshoot the problem.  Resolution:  Verify that scenario (1) has been completed. If not, try sending a message to yourself from this account.

You must edit this message before it is sent to reflect how you have set up Enterprise Vault. That should fix it cheersandra 0 Kudos Reply Re: Enable Messages not sent Mats_Holm Level 4 ‎04-20-2007 12:16 AM Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Solution How to verify if the Enterprise Vault Service Account has the correct permissions: Create an Outlook profile for the target mailbox on the Enterprise Vault Server while logged on as http://csimonitoring.com/enterprise-vault/enterprise-vault-error-403.php You will most likely see the Welcome message queued up for delivery.

The EV administrator will have to copy the MSG file that is sent to the users from the staging location to the EV installation folder. In the Exchange General - Delivery Options section, add VSA in the "Grant this permission to:" list.          Terms of use for this information are found in Legal Copy EnableMailboxMessage.msg to the Enterprise Vault program folder (normally C:\Program Files\Enterprise Vault) on every Enterprise Vault server in the site. Stop the Storage service and restart it so that the service uses the new password.

When you are running the Enterprise Vault Configuration Program to configure your system. The messages end up in the System Mailbox for the EV server and I see them in the Inbox saying "this message has not been sent".We have EV7.0SP1 on W2K3 server I dont think that's the problem, I just copied an pasted the original file into the new location C:\Program Files (x86)\Enterprise Vault 2. You will then see "Send on behalf" and an Add button 10.

You can edit these messages as per your need. Solution: Make sure the target mailbox is enabled in Enterprise Vault.Grant the Enterprise Vault "send as" and "receive as" permission on the mailbox user in question. After the Exchange permissions are synchronized, if you log on to JesusWept3 Moderator Partner Trusted Advisor Accredited Certified ‎05-20-2010 06:28 PM Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email to a Friend We're looking for : 301 05:47:46.744 [3244] (AgentClientBroker) <1288> EV:M EPC::GP - Returning Policy : [Marketing Group Policy][1F3EDE86840E40D4FB6C0AA6397AA1B1B1012700evsite] 302 05:47:46.744 [3244] (AgentClientBroker) <1288> EV:M CArchivingAgentQueue::EnableMailbox - Applying Policy [Marketing

Terms of use for this information are found in Legal Notices.

Related Articles Article Languages x Translated Content Please note that this document is a translation from English, and may Click the Security tab.  5. Per the Enterprise Vault Administrators Guide, the Enterprise Vault Service Account should have these rights for all mailboxes being archived by Enterprise Vault. You may also refer to the English Version of this knowledge base article for up-to-date information.

View solution in original post 0 Kudos Reply 13 Replies Accepted Solution! Click Add and then add your user You may have to wait for two hours to sync the permissions, but after that on the Enterprise Vault Server logged in as the I initially assumed assigning the rights through ESM would show those rights in ADUC but not the case.Thanks. 0 Kudos Reply Re: Welcome Message - not working Murr38 Level 4 Partner https://www-secure.symantec.com/connect/forums/welcome-message-0 EV = 8.0 SP4 Exchange = 2007 SP2 Server = Win 2K8 Std SP2 Directory of C:\Program Files (x86)\Enterprise Vault 07/05/2010 05:15 PM 91,648 EnableMailboxMessage.msg To set up

Also check this kb http://seer.entsupport.symantec.com/docs/284873.htm 0 Kudos Reply Have you copied the message file? VOX : Information Governance : Enterprise Vault : Tip...Enterprise Vault notification emails are not... Also check this kb http://seer.entsupport.symantec.com/docs/284873.htm View solution in original post 0 Kudos Reply 10 Replies Accepted Solution! The file contains generic instructions describing the changes that EV enabled users may need to complete.  2.  Copy the file to the EV installation folder "\Program Files\Enterprise Vault".  3.  Enable a