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Enterprise Vault Error Failed To Perform The Search Request

Haven't timed it but it proabably takes around 1-2 minutes just to display the contents of an archive let alone trying to open an item. Attachment Products Subscribe to Article Search Survey Did this article answer your question or resolve your issue? CALL US: 1 (866) 837-4827 Solutions Unstructured Data Growth Multi-Vendor Hybrid Cloud Healthcare Government Products Backup and Recovery Business Continuity Storage Management Information Governance Products A-Z Services Education Services Business Critical Follow the instructions in this Microsoft Knowledge Base article to repair the protocol handlers: http://support.microsoft.com/kb/2803161 Restart the Enterprise Vault server.       Terms of use for this information are found http://csimonitoring.com/enterprise-vault/enterprise-vault-error-processing-archiving-request-for-system.php

VOX : Information Governance : Enterprise Vault : Temporary Search Problems in Enterprise Vault for ... Attachment Products Subscribe to Article Search Survey Did this article answer your question or resolve your issue? Veritas does not guarantee the accuracy regarding the completeness of the translation. Click Add, type the user's account name, and then click OK. read review

Thank You! No events are logged in the event log. I have tried to export the affected user's archive, but get the following in the export log file: Export of archive,(user name removed)failed. Sorry, we couldn't post your feedback right now, please try again later.

This security permission can be modified using the Component Services administrative tool.v-437-10016 Cause DCOM permissions Solution The CLSID shown in the Event may be different in each circumstance. You may also refer to the English Version of this knowledge base article for up-to-date information. No Yes How can we make this article more helpful? It must not be used with later releases of Enterprise Vault.

So it can be very quick indeed.What EV does, is if it gets problems add items ot an index a consequtive number of times, it marks the index as failed (to Info:Search via HTTP/POST failed. Added DOMAIN=XXXX to the webapp.ini file Verified vault service account has access to all servers and archives. https://vox.veritas.com/t5/Enterprise-Vault/EV-search-asp-returns-failed-to-perform-the-search-request-if/td-p/557223 Is there something else I can try? 0 Kudos Reply Contact Privacy Policy Terms & Conditions Veritas.com Support Veritas Open Exchange Login or Join Communities Information Governance Backup and Recovery Business

But, if I do a search from the admin console on any user from any archive, it works properly. Thank You! The primary NIC usually has the host name of the system assigned to it in DNS or the host file.Example:  5. Without any known reason the search works later again normaly.

are you getting any DCOM errors in the windows system event logs? here Go to Solution Temporary Search Problems in Enterprise Vault for Exchange Jakob Level 4 Partner ‎06-25-2014 03:17 AM Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email Re: ""Failed to perform the search request" using Search Vaults feature TonySterling Moderator Partner Trusted Advisor Accredited Certified ‎02-13-2008 11:43 AM Options Mark as New Bookmark Subscribe Subscribe to RSS Feed VOX : Information Governance : Enterprise Vault : EV search.asp returns failed to perform the search...

CALL US: 1 (866) 837-4827 Solutions Unstructured Data Growth Multi-Vendor Hybrid Cloud Healthcare Government Products Backup and Recovery Business Continuity Storage Management Information Governance Products A-Z Services Education Services Business Critical http://csimonitoring.com/enterprise-vault/enterprise-vault-error-500.php To do this, follow these steps: Click Start, click Run, type regedit in the Open box, and then click OK. We will check the index state next time a user reports the error. If a Windows Security Alert message prompts you to keep blocking the Microsoft Management Console program, click to unblock the program.

While a user run´s a search there is written an event in the application system log which is attached. It happens nearly every day for other users. If the issue persist after following the steps described above, refer to Enterprise Vault Discovery Accelerator product information for an alternative solution. this content Veritas does not guarantee the accuracy regarding the completeness of the translation.

Also have a look at the JesusWept3 Moderator Partner Trusted Advisor Accredited Certified ‎04-01-2013 03:47 PM Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email to a Solved! FYI Sergy, the option you mention is update(which isn't wrong) but what it does is just request that EV once again tries to add items ot the index, it's not like

Seems like there needs to be a bit more of an indepth look into this then what can be done via the forum.

Alternatively, on Windows Server 2012, you can use the Deployment Image Servicing and Management (DISM) command line tool to disable and enable the .NET Framework 3.5 features. CALL US: 1 (866) 837-4827 Solutions Unstructured Data Growth Multi-Vendor Hybrid Cloud Healthcare Government Products Backup and Recovery Business Continuity Storage Management Information Governance Products A-Z Services Education Services Business Critical For indexing issues for Enterprise Vault 10.x or above, refer to technote TECH160420 - Troubleshooting and monitoring index tasks. No Yes Menu Close Search SOLUTIONS Solutions Overview Unstructured Data Growth Multi-Vendor Hybrid Cloud Healthcare Government PRODUCTS Product Overview Backup and Recovery Business Continuity Storage Management Information Governance Products A-Z SERVICES

The environment is EV 9.0.4 Firstly, a user is due to run a workshop and requires some old emails that were migrated from her PST file into EV some time ago. Article:000031821 Publish: Article URL:http://www.veritas.com/docs/000031821 Support / Article Sign In Remember me Forgot Password? Don't have a Veritas Account? Create a Veritas Account now! Welcome First Last Your Profile Logout Sign in After manualy archive a new mail the search was possible again. have a peek at these guys In the right pane, double-click AppID.

No Yes How can we make this article more helpful? No Yes Did this article save you the trouble of contacting technical support? Are they regular or admin users? We can´t find any related application events on the EV Server and in a dtrace log we also didn´t find any errors.

Showing results for  Search instead for  Do you mean  VOX : Information Governance : Enterprise Vault : ""Failed to perform the search request" using Sear... Close Sign In Print Article Products Article Languages Subscribe to this Article Manage your Subscriptions Problem Searching displays the error: "Failed to perform Search request." The EV services may be Do they have larger index volumes? You should then investigate the ev event log and avtrace.log file(within the index) to see why the index has marked as failed and resolve that root cause. 0 Kudos Reply Re:

Any ideas or help would greatly be appreciated!